One platform. A team of experts. Real results.

Probance combines powerful features with tailored human support — so your marketing automation generates real revenue.

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Features
CDP, Channels, Automation, Recommendation
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Your extended team
Monitoring, support, web agency
Features
CDP & Data Channels Automation Recommandation
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CDP & Data
Customer Data Platform

A native CDP, built to measure for your business: Product 360, Customer 360, Language 360. Your data unified, actionable and ready to drive revenue.

Discover CDP →
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Channels
Email · SMS · RCS · On-site · Web Push · Paper Mail · Call Center

A personalized message on each customer's preferred channel. All your channels orchestrated from a single platform, with pressure management and cross-channel anti-repetition.

Discover channels →
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Automation & Personalization
Scenarios · Advanced targeting · AI · A/B testing

11 scenarios delivered ready to use, advanced behavioral targeting, AI-powered A/B testing. Scenario, channel and products work together to maximize every send.

Discover automation →
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AI Recommendation
6 dimensions of precision

The right offer, to the right person, at the right moment, on the right channel, with the right pressure: and only if it's still relevant. That's the precision that creates value.

Discover recommendation →

11 delivered scenarios, customized to your brand

Each scenario is delivered customized to your brand guidelines, recommendation algorithms and business rules. You start with industry best practices, adapted to your reality.

See a demo →
Conversion & Revenue
Abandoned cart

Recover up to 10% of your abandoned purchases. Automated sequence with personalized recommendations based on viewed products and customer profile.

Conversion & Revenue
Price drop alert

Automatically notify each customer of discounts in their preferred or recently visited categories. Increase the impact of your promotions without mass targeting.

Conversion & Revenue
Cross-sell

Increase purchase frequency by re-engaging customers with complementary products. Probance's algorithm calculates the most relevant associations.

Conversion & Revenue
Resell

Reduce the time between purchases with Probance's algorithm that calculates repurchase intervals specific to each customer and product category.

Loyalty
Welcome

Introduce your site, promote your best sellers automatically with Probance's algorithm. An email series to turn every new subscriber into a customer.

Loyalty
Birthday

Strengthen customer relationships with personalized messages for their birthday, subscription anniversary or first purchase anniversary.

Loyalty
Inactive

Avoid losing high-potential customers. Re-engage them with personalized recommendations based on their latest interactions and purchase history.

Engagement
Post visit

Detect when a customer shows interest by visiting certain products or categories, and automatically send personalized recommendations within hours.

Engagement
Regular newsletter

Keep customers informed and engaged with monthly updates on new arrivals: tailored to each person's preferences, not the same newsletter for everyone.

Engagement
New products alert

Automatically alert your customers to new products in their preferred or recently visited categories. The right product, to the right person, as soon as it arrives.

Engagement
Back in stock alert

Recover a sale by automatically notifying your customer that products they were interested in but were out of stock are available again.

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Custom scenarios

Your business has its own rules: atypical purchase cycles, complex catalog, mixed B2B/B2C segments, multi-brand, multilingual. Our experts design with you the scenarios that standard solutions can't create — and you can also create them yourself.

Discuss your needs →
Your extended team
Monitoring & Support Support Web Agency

The performance of a marketing automation strategy doesn't rest on technology alone.

At Probance, we're convinced: the success of your marketing automation depends on well-mastered data, design that converts and continuous marketing innovation.

You have a powerful tool in your hands. But exploiting all its possibilities requires time, expertise and resources. That's where your Probance extended team comes in.

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Data properly handled
Structured, enriched, correctly activated CDP
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Design that converts
Templates to your brand, copywriting, visuals
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Continuous marketing innovation
New scenarios, new revenue opportunities

We monitor. We alert. We respond.

A silently failing scenario means lost revenue. We monitor continuously, alert you immediately — and your Customer Success Manager answers all your questions.

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Support & Customer Success

Have a question? Your Customer Success Manager and our support team will answer it. Technical, functional, strategic — no question goes unanswered.

Included in all plans
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Proactive monitoring

We monitor your scenarios continuously. If something goes wrong — access loss, missing data, declining deliverability — you're alerted before you even notice.

5-day/week monitoring

You manage or you delegate — either way, we generate revenue together.

Two levels depending on your team and way of working. In both cases, your Customer Success Manager is there to make sure your scenarios perform.

Essential

You want results without managing the technical side. We handle the steering, optimization and trade-offs — you focus on your strategy.

Monitoring and optimization managed by Probance
A/B tests managed by our experts
Monthly revenue performance report
Performance commitment
Most popular
Growth

You stay in full control. Your dedicated CSM challenges you, suggests optimizations and helps you go further — without friction.

Full access: create, modify, test without limits
Autonomous A/B tests + CSM recommendations
Dedicated CSM who knows your business
Proactive optimizations and industry benchmarks

No need for an external agency. Our experts are available on demand.

Imagine having a team of e-commerce marketing specialists — data, design, strategy, copywriting — available when you need them, paid only on usage. That's what we offer.

20% of our clients use our web agency team regularly — not because they don't know how to use the platform, but because they want to go faster and further.

💡 You pay per use. No commitment.
Talk to an expert →

Ready to have your extended team?

We show you the platform and together we define the level of support that matches your team and objectives.

Request a demo → Write to us